I do not use my ATM for 6-7 months a year when I am away and have never had them try to close my account. I do not use my ATM much when I am there in the winter because it is easier doing money business with Intercam.
Having said that I would not be surprised by anything that they might do with your account.
I would suggest either close your account and open one with Intercam and/or keep more pesos in your Banamex account so they have no reason to close it.
As far as the letter you received, I did not get one because I get my bank info sent to my email monthly.
Good luck!
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